Warranty & care

Our goal is to provide our customers with outstanding service and long-term product satisfaction through a comprehensive warranty and care tips.

Sustainability guaranteed#

  • 30-year warranty on bathtubs, shower bases, shower areas and washbasins
  • Up to 12-year warranty on your whirl system with a maintenance contract
  • 5-year warranty on accessories
Schmidlin bathtubs, shower bases, shower areas and washbasins

We provide a 30-year manufacturer’s warranty on our bathtubs, shower bases, shower areas and washbasins. The warranty covers all manufacturing defects. It does not cover other defects, in particular those resulting from improper use or external influences.

The warranty is only valid if the product is installed professionally by a qualified plumber, in accordance with the installation recommendations, installation instructions, and all applicable regulations and standards.

For products equipped with the dirt-repellent surface finish CLEANEFFECT, the warranty also covers the CLEANEFFECT surface.

For products equipped with the anti-slip finish ANTIGLISS PRO, the warranty also covers the ANTIGLISS PRO surface treatment.

For products equipped with the anti-slip AQUAGRIP, a 5-year warranty is provided.

Schmidlin bathtubs with whirl systems

We provide a 2-year manufacturer’s warranty on our whirl systems. The bathtub itself is covered by a 30-year warranty. All technical components of the whirl system, including optional features, are covered by a 2-year warranty from the confirmed commissioning date of the whirl system. If a maintenance contract is concluded, the warranty can be extended up to 12 years, provided the contract is maintained throughout this period. The warranty covers all manufacturing defects.

The warranty does not cover other defects, in particular those resulting from improper use or external influences.

The warranty is only valid if the bathtub with whirl system is installed by a qualified professional in accordance with the installation instructions and applicable regulations and standards, and if commissioning is confirmed on the registration card.

This warranty does not cover, in particular, the following damage and costs:

  • Damage caused by contamination of the water used (e.g. unsuitable bath additives or cosmetics, dirt particles, limescale, as well as chemical or electrochemical effects).
  • Costs resulting from missing or improperly executed access openings.
Accessory components

Schmidlin provides a 5-year warranty on all accessories.
For third-party products, the manufacturer’s warranty terms apply.

Care#

To ensure your Schmidlin product continues to shine in the future, regular and careful care is essential. Discover how to care for your Schmidlin product properly to extend its lifespan.

Detail view of a white Schmidlin bathtub with an elegant curved shape and smooth surface.

Schmidlin products made of glazed titanium steel#

  • Schmidlin bathtubs
  • Schmidlin shower bases / shower areas
  • Schmidlin washbasins
Füsse auf nasser Duschfläche mit rutschhemmender Oberfläche ANTIGLISS PRO.

Products with Schmidlin ANTIGLISS PRO

Wet feet on a wet surface illustrating the AQUAGRIP anti-slip coating.

Products with Schmidlin AQUAGRIP

Water droplets bead off a smooth surface – illustration of the GLASUR PLUS coating.

Products with Schmidlin CLEANEFFECT

Care instructions

  • Warranty and maintenance instructions

    Warranty and maintenance instructions

    PDF, 2.9 MB
    Download
  • Maintenance Instructions Accessories made of oiled oak

    Maintenance Instructions Accessories made of oiled oak

    PDF, 481.6 kB
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